congtogel 4d Privacy Policy

This page describes what we collect when you use congtogel 4d and how we keep that data protected. We collect personal information (email, phone, name, address) to verify your identity, process deposits and withdrawals, and comply with Indonesia's financial regulations. We also collect activity data (bets placed, tables accessed, games played, login timestamps) to operate our platform, prevent fraud, and improve our service.

We store your banking details, identity documents, and payment history on encrypted servers located in Indonesia. Our systems isolate payment data from game activity — your bank account number is never shared with live-dealer studios, slot providers, or sportsbook operators. We do not sell your personal information to third parties. Our data retention policy deletes inactive account information after a set period unless you request account closure sooner.

This policy applies to all congtogel 4d services across our website and mobile app. If you have questions about how we handle your data, contact our support team via the Help menu in-app or email us directly. We publish updates to this privacy policy periodically and notify account holders of material changes at least 30 days in advance.

What data we collect on congtogel 4d

We collect several types of data when you create an account and use congtogel 4d. Identity data includes your full name, date of birth, email address, phone number, government-issued ID number (national identity card, passport, or driver's license), and proof-of-address documents (utility bill, bank statement, or government correspondence). We request this information to comply with Know Your Customer (KYC) regulations and prevent money laundering.

Payment data includes your bank account number, e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), deposit and withdrawal history, and transaction timestamps. We store this data securely on servers physically located in Indonesia. We do not retain your payment card details or e-wallet passwords — we only keep references to your registered payment methods. Your payment processors (mobile banking, local payment, online payment, e-wallet, or e-wallet operators) handle the actual credential storage.

Activity data includes your betting history, game selections, table access logs, login times, IP addresses, and device identifiers (iOS or Android device ID). We use this data to detect suspicious activity, prevent fraud, and improve game recommendations. We also log your interactions with our support team (emails, chat messages, phone call notes) to track issue resolution and improve our customer service.

Identity verification

We collect full name, date of birth, national ID, and address to comply with KYC regulations and prevent account fraud.

Payment data

We store references to your registered bank accounts and e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) on encrypted servers in Indonesia. We never store card numbers or wallet passwords.

Activity logs

We log all login attempts, bets, game selections, and support interactions to detect fraud and improve service quality.

Device data

We record your device type (Android or iOS), app version, and device ID to optimize mobile performance and prevent multi-accounting.

Cookies and tracking on congtogel 4d

We use cookies (small files stored on your device) to maintain your login session, remember your preferences, and measure how you interact with our website and app. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year to speed up future logins. You can disable cookies in your device settings, but this may limit some congtogel 4d features (e.g., you may need to log in more frequently).

We also use web analytics to understand traffic patterns — which matches attract the most players during Liga 1 or Piala AFF seasons, which game categories are accessed most from Surabaya, Jakarta, or Bandung, and which payment methods (online payment, e-wallet, mobile banking, local payment) are most commonly used. This data is aggregated and never linked to individual accounts. We do not track your activity outside congtogel 4d.

How we use your data

We use identity and payment data primarily to process deposits and withdrawals, verify account ownership, and comply with Indonesia's financial regulations. We share your banking details only with our payment processors (banks and e-wallet providers) to settle your transactions. We never share your bank account number with game studios, sportsbook operators, or any other third party.

We use activity data to detect suspicious behaviour — if we notice multiple logins from different countries in rapid succession, or bets placed from two devices simultaneously, we flag the account and contact you via email or SMS for verification. This protects you from account takeover. We also use activity data to recommend relevant matches (if you bet on Liga 1 frequently, we may promote upcoming Piala AFF fixtures) and to prevent problem gambling patterns (though we do not restrict your access based on spending — you control your own account).

We retain your data for as long as your account is active. If you do not log in for two years, we may delete certain activity data while retaining identity and payment records for regulatory compliance. If you request account closure, we delete all your personal data within 30 days except where legal requirements (anti-money-laundering rules, tax obligations) require us to retain records for a longer period.

Your rights and our obligations on congtogel 4d

You have the right to access all personal data we hold about you. Navigate to Account > Settings > Privacy Request to download a copy of your data in a machine-readable format. You can also request deletion of specific data (except information we are legally required to retain for KYC or tax purposes). We will respond to data requests within 30 days.

You have the right to correct inaccurate information. If your name, address, or registered bank account details are wrong, use Account > Settings > Edit Profile to update them. Changes to banking details require re-verification (we will send you an SMS confirmation code). You have the right to lodge a complaint with Indonesia's data protection authority if you believe we are mishandling your personal information — contact details for the authority are available on our Legal Notice page.

Data security and encryption on congtogel 4d

We encrypt all banking credentials and identity documents using industry-standard TLS 1.3 encryption. Data in transit (between your device and our servers) is encrypted end-to-end. Data at rest (stored on our servers) is encrypted using AES-256 encryption. Our servers are located in Indonesia and comply with local data residency requirements. We do not store your personal information on offshore servers.

We employ multi-factor authentication (SMS or email verification codes) to protect account access. If someone attempts to log in to your account from an unrecognized device, we send you a verification code via SMS or email — they cannot proceed without your approval. We also log all login attempts and notify you of suspicious activity. If you notice unauthorized access, contact our support team immediately via the Help menu in-app.

Third-party processors and data sharing

We work with payment processors (banks and e-wallet operators) to settle your deposits and withdrawals. We also work with hosting providers to store your data, and with customer support tools to track and respond to your inquiries. These third parties have agreed to protect your data to the same standard we do. We do not share your personal information with game studios (live-dealer providers, slot suppliers, sportsbook operators) — we only share your betting activity in aggregate form to prevent cheating.

We may disclose your personal information if required by law (court order, police investigation, tax authority request). We will notify you of such requests unless law prohibits us from doing so. We comply with all Indonesian regulations related to data protection, financial reporting, and anti-money-laundering.

Contact and policy updates

If you have questions about this privacy policy or how we handle your data, contact our support team via the Help menu in-app, email us at [email protected], or call us during standard business hours. We publish updates to this policy periodically — we will notify you of material changes via email and in-app notification at least 30 days before they take effect.

Your continued use of congtogel 4d after any policy update constitutes your acceptance of the new terms. If you disagree with our data practices, you can request account closure at any time — we will delete your data within 30 days (except records legally required for regulatory compliance).